Shipping Policy

Effective Date: January 15, 2025

At Exquisite Earrings, we are committed to ensuring your orders are delivered promptly and safely. This Shipping Policy outlines how we process, ship, and deliver your purchases.

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.

  • Personalized or custom orders may require additional processing time. Details will be provided at checkout.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Methods and Rates

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • Overnight Shipping: Delivery within 1 business day.

Shipping rates are calculated based on the destination, shipping method, and total order weight. Final shipping costs will be displayed at checkout.

3. Delivery Locations

  • We ship to all domestic locations within the United States.

  • International shipping is available to select countries. Please refer to the list of eligible destinations at checkout.

  • For remote or restricted areas, delivery times may vary.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor the status of your delivery on the carrier’s website.

  • For assistance with tracking, contact us at shipping@exquisiteearrings.com.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged:

  • Delayed Orders: Check the tracking information and contact the carrier directly for updates.

  • Lost Orders: Contact us within 10 business days of the expected delivery date. We will assist in locating or replacing the item.

  • Damaged Orders: Email us at shipping@exquisiteearrings.com with photos of the damage and packaging within 48 hours of receipt. We will resolve the issue promptly.

6. International Shipping Policies

  • Customs duties, taxes, and other fees may apply for international orders. These charges are the responsibility of the customer.

  • Delivery times for international orders vary based on the destination country and customs processing.

7. Changes to Shipping Information

  • If you need to update your shipping address after placing an order, contact us immediately at shipping@exquisiteearrings.com.

  • Address changes requested after the order has been shipped may result in additional charges or delays.

8. Free Shipping Offers

  • Free shipping promotions apply to eligible orders within the United States only.

  • Minimum purchase amounts for free shipping will be specified in the promotion details.